Frequently asked questions (and the answers)
Is there a reception desk?
Castle House has a 24 hour reception
At the Embassy Apartments, if we are not there
when you arrive, ring the doorbell marked reception, and we will
open the doors for you remotely. No standing around waiting !
You can also reach us by phone
24 hours a day.
The phone number is (+354) 511 2166
There is daily cleaning of the apartments, fresh towels etc.
How do I get information and a map of Reykjavik,
information on tours etc.?
You will find a map and a wide range of booklets in the apartment.
The tourist information service is also close by.
How do I get there from the airport?
There is a Flybus from the airport (40 minutes) to Reykjavik terminal (BSI).
You would need a taxi from there (5 minutes)
If you like, we can pre-order a taxi to meet you at the airport and take you
directly
to the apartment.
For a map of the center of Reykjavik
click here
My flight arrives very late. How do I get the keys?
Castle House has a 24 hour reception
At the Embassy Apartments, if
we are not there when you arrive,
ring the door bell marked reception,
and we will
open the doors for you remotely. No standing around waiting !
You can also reach us by phone
24 hours a day.
The phone number is (+354) 511 2166
What is the check in - time?
Check in is at 15:00 on the day of arrival. Check out on departure is at 12:00
We can store your luggage if you arrive earlier.
If the apartment happens to have been free on the day before, you can check
in
at any time after 7 AM.
You can find this out on arrival in Keflavķk
The phone number is (+354) 511 2166
Do you supply towels and linen?
Yes. The apartments are very well equipped, just like little hotel suites.
There is daily cleaning, fresh towels and linen, even the dishes are washed!
Is it possible to get breakfast?
We do not offer breakfast, but if you like, we can shop for groceries for
you so you will find orange juice, bread, butter, eggs or other groceries
in the refrigerator and cupboards when you arrive.
You will just pay according to the shops' receipt plus our fee of 7 Euros
All our apartments have fully equipped kitchens.
Do you have internet access?
All our apartments have complimentary high speed internet connections.
How far away from the city center are the apartments?
The apartments are only 500 meters from the city center.
Is there parking at the hotel?
Apartment #70 has a private parking space. Residents of other apartments
need to use metered parking in the street. The charge for parking in this
area is ISK 80 (approx. £0.50 - $1 - 0.65 Euro) or for the first 2 hours ,
then ISK 20 per hour from 10 - 6 pm weekdays 10 - 13 Saturdays and free on Sundays.
There is also free parking in some nearby side streets.
How does staying at the apartments compare to being in a hotel?
You get much more space and privacy at the apartments
and you can make your own meals
if you want to while getting full maid service
(or go to one of the great restaurants in walking distance from the apartments)
Is everything expensive in Iceland?
Not any more. The credit crunch has led to a great fall of the local currency, the
Krona, so Iceland is now one of the least expensive countries in Western Europe!
There is also a grocery shop in the arrivals hall.
What many people find most expensive here is alcohol and restaurant meals.
On arrival in Keflavik airport you can shop tax free for alcohol and cigarettes.
Reykjavik has many excellent restaurants and some of them are not very expensive.
However you can save a lot by making your own meals now and again.
Groceries vary in price from shop to shop, BONUS and KRONAN being the least expensive store.
There is a Bonus store in Hallveigarstigur, not far from the apartments.
Exchanging money
You can use international credit cards in almost all shops, restaurants etc. even Taxis.
Maestro and Visa Electron debit cards too.
Some UK, European and US banks will sell you Icelandic kronur at a much worse conversion
rate than you would get in Iceland.
Here
you can see the conversion rates in Iceland today. You would get the lower amount
(Kaupgengi)when changing money in an Icelandic bank. Compare this to what you would
get in your country and
you might well make a saving.
Want to know more?
Take a look at the Guests' Reviews for more information and assessments.
Skįlholtsstķgur 2a and Garšastręti 40, 101 Reykjavķk. Phone:+354 511 2166 Email: 
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